Today started with the Critical Management Thinking class - the last two sessions that wrapped it all up. First half - the case of Swiss Army Knife company - which could survive the adverse impact of 9/11 crisis on its business and diversify - thanks to the very very very high quality associated with its brand - and all of this possible due to its 120 years old policy of treating their employees as a key resource.
While discussing how most of the companies these days say "Employees are our key Asset" and then when it comes to cost cutting, their first move is to reduce the headcount, thus actually treating the employees as "liability"; Rolf pondered on the limitation of Accounting in its inability to express the important asset as employees, in the balance sheet - we don't write down anything in balance sheet, when we fire someone..
Next up was the Nokia case, which was a classic case to touch-base on all the learnings we have had in this class.
Growth as the only success parameter, Innovation as the only means to achieve growth, Formation of Narrative affecting the thought process of management [even of a large corporation], lost focus to identify where customer value lies: All these factors are the key contributors to the situation that Nokia is in today.
One look at the Nokia case and we know how all that we learned in this class cannot be forgotten.
Up next is the Innovation and Technology Class and then, its a pack-up for summer holidays !!
Happy Holidays to all :-D
While discussing how most of the companies these days say "Employees are our key Asset" and then when it comes to cost cutting, their first move is to reduce the headcount, thus actually treating the employees as "liability"; Rolf pondered on the limitation of Accounting in its inability to express the important asset as employees, in the balance sheet - we don't write down anything in balance sheet, when we fire someone..
Next up was the Nokia case, which was a classic case to touch-base on all the learnings we have had in this class.
Growth as the only success parameter, Innovation as the only means to achieve growth, Formation of Narrative affecting the thought process of management [even of a large corporation], lost focus to identify where customer value lies: All these factors are the key contributors to the situation that Nokia is in today.
One look at the Nokia case and we know how all that we learned in this class cannot be forgotten.
Up next is the Innovation and Technology Class and then, its a pack-up for summer holidays !!
Happy Holidays to all :-D
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